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Extra Credits Purchase

I have run out of credits what should I do? Can I get more credits?

Theo avatar
Written by Theo
Updated over a month ago

You need special credits included in your Zeely subscription in order to generate an AI video for your product using our available avatars.

You credits score renews each billing cycle so you can use a fixed amount of 12 credits to generate videos per month.

But what happens in the case you have used all your credits balance and now have zero?

You can simply purchase additional credits to generate your AI videos by clicking on "Get more credits" during a video generating process final stage.

After that you will see the screen withp purchase options. Decide on how many more AI videos you would like to render by choosing the amount and finish the purchase.

Now you are all set again to generate your awesome AI videos and boost your sales!

Tip: The purchased credits stay within your account if not used. For intance, if you purchase 5 credits and generate only 2 videos you are still left with 3. So next time your 12 credits renew next month you will have 15 in total, since the three you have not used will be added to you total balance.

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