Zeely Cancel Subscription: How to manage your subscription

We understand that situations change, and you might be thinking about whether to continue your subscription or trial. It’s worth taking a moment to consider the exclusive benefits of AI, online ads on social media, and creatives you have right now and what it might mean to let them go. 

But before you make your final decision, we’d like to remind you of the different subscription options we offer. There might be a plan that fits your changing needs better, allowing you to keep enjoying the great features you’ve come to appreciate. Our main aim is to keep you satisfied and successful, whether that’s by adjusting your current plan to match your new situation or helping you through the cancellation process if that’s what you decide.

How to Change Your Subscription Plan:

  1. Open the Zeely app.
  2. Tap ‘Other’ in the lower right corner.
  3. Select ‘Manage Subscription’.
  4. Choose ‘Change Plan’ at the bottom.
  5. Review plan options: Plus (mid-tier, most popular), Growth (premium, includes all the features), or Starter (budget-friendly).
  6. Confirm your new plan selection.
  7. Changes will apply at the start of the next billing cycle.

If You Subscribed via iOS or Android App:

The respective App Store manages the cancellation process for subscriptions made through the iOS or Android app.

For Android Users:

  1. Open the Google Play Store app.
  2. Tap on the profile icon in the top right corner.
  3. Select “Payments and subscriptions.”
  4. Tap on “Subscriptions,” then locate and select the subscription for the app.
  5. Follow the instructions to cancel your subscription.

For additional help, please visit Google Help Center’s guide – Play Store Cancel Subscription.

For IOS Users:

  1. Navigate to your iPhone’s Settings.
  2. Tap on your name and select “Subscriptions.”
  3. Locate and select the subscription for the app.
  4. Scroll down and tap “Cancel Subscription.”

For more detailed instructions, visit Apple’s Support page – App Store Cancel Subscription.

If You Subscribed via the Website:

For those who have initiated their journey with Zeely through the web, here’s how you can navigate the cancelation process, whether you’re in a trial period or have an active subscription.

  1. Open the Zeely app.
  2. Tap, ‘Other ’ in the lower right corner.
  3. Tap ‘Manage Subscription’.
  4. Click ‘Change Plan’ at the bottom.
  5. Consider changing your plan (Plus, Growth, Starter)
  6. On the next screen, select ‘Cancel Subscription’ at the bottom.
  7. Provide feedback for service improvement.
  8. For urgent queries or concerns, submit them through our high-priority form. 
  9. Confirm cancellation if you’re sure about your decision.

Note: If you cancel your subscription during an active trial period, the remaining days of the trial will be annulled.

We want to make your experience as effortless as possible, even when it comes time to part ways. If you have any issues or need additional assistance, please do not hesitate to contact our support team at – support@zeely.app.

Thank you for being a valuable member of our community; we hope to serve you again in the future.